SHIPPING POLICY

Shipping Policy

Physical Planners/Journals

  • UK: 2–3 Business Days (£2.99)
  • Europe: 3–5 Business Days (£6.99)
  • United States, Australia, and Rest of the World: 6–7 Business Days (£9.99)

Processing Time: Please allow 2–3 business days for processing physical planners and journals.

E-Ink Phone Case

  • Shipping: Free worldwide
  • Delivery Time: 6–10 Business Days
  • Please note:
  • Processing time (24–48 hours) is not included.
  • Delays due to customs, clearance, or COVID-19 are not included.

Order Confirmation and Updates

  • You will receive an order confirmation email when you place your order.
  • Once your order is dispatched, we’ll send a follow-up email with tracking information.
  • Please check your spam/junk folder if you don’t see our emails.

Order Changes and Cancellations

  • You can cancel or make changes to your order within 24 hours of placing it.
  • After 24 hours, cancellations or changes are no longer allowed.
  • Please double-check your delivery address before placing your order.

Tracking Information

  • A tracking number will be sent to your email once your package is shipped.
  • Occasionally, there may be shipping or tracking delays, but we’ll keep you informed. Delays will not exceed 7 business days.

Shipping Responsibility

  • FaithDrivenBosses is not liable for:
    • Incorrect addresses provided during checkout.
    • Lost or stolen packages.
  • Please ensure your billing and shipping address is accurate. If we make an error, we will correct it at no charge.

Customs Fees

  • FaithDrivenBosses is not responsible for customs fees.
  • By purchasing our products, you agree that customs fees may apply when your order arrives in your country.

Delivery Issues

  • If your order has not arrived within 30 days, contact us at hello@faithdrivenbosses.com for assistance.
  • Issues raised after 30 days from the order date will not be addressed.